Thank you for supporting Art by M! ♡
Every piece is created and prepared with love and care. We kindly ask that you review our refund and returns policy before placing an order.
All Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds for:
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Original artworks and paintings
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Art prints
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Mail Club subscriptions and orders
Lost or Damaged Orders
We take great care in preparing and packaging every order to ensure it reaches you safely.
However, we understand that unexpected situations can happen during delivery.
If your order is confirmed lost in transit or arrives damaged due to shipping or handling, please contact us so we can review the situation and arrange an appropriate solution, including a refund where applicable.
For damaged orders, please provide clear photographs of the item and its packaging.
Other Refund Requests
We kindly do not offer refunds or returns for changes of mind, personal preferences, or other reasons unrelated to delivery issues, except where required by applicable law.
Contact Us
If you experience any issues with your order, please don’t hesitate to reach out. We’re always happy to help!
Thank you for understanding and for supporting independent art.
With love,
Art by M ♡